Position Title: Assistant Customer Service Technician Department: Distribution
Reports To: Assistant Distribution Manager Date: September 2015
Under the general supervision of the Assistant Distribution Manager, responsible for performing all duties associated with Meter Reader, Meter Shop Person, Inventory and Cross Connection Control Person and Customer Service Technician positions.
ESSENTIAL JOB FUNCTIONS:*
- On an as needed basis, performs all duties associated with the Meter Reader, Meter Shop Person, Inventory and Cross Connection Control Person and Customer Service Technician positions.
- Observes and obeys all safety rules, practices, and procedures. Wears and employs all required safety equipment and items.
OTHER DUTIES AND RESPONSIBILITIES:
- May assist with other duties such as main and service crew duties, directing traffic, etc.
- Performs on-call coverage for emergencies and problems on a rotating basis.
- Promotes and maintains responsive community relations.
- Performs other related duties as required.
Duties require knowledge of Meter Department processes and procedures equivalent to completion of a high school diploma and one to three years of related experience, or equivalent combination of education and experience. Must possess a valid Class A State of Maine Driver’s License. Must acquire a Class II Water Distribution License.
Knowledge in use and maintenance of cross connection, meter equipment, and meter repair tools including but not limited to: backflow preventer test kit, pipe locator, leak locator, gate locator, chlorine test kit, compressors, tapping machine, drills, etc.
Ability and willingness to present a neat appearance and project a favorable image to the public.
Ability to work independently and meet deadlines with a high degree of accuracy.
Ability to read and analyze mechanical drawings.
Ability to read, comprehend, and complete reports or forms, as required.
Ability to understand and follow oral and written instructions.
Ability to communicate clearly and concisely with others both verbally and in writing.
Ability to work without direct supervision and make decisions in the course of carrying out duties and assigned responsibilities.
This position has no supervisory responsibilities.
WORKING CONDITIONS/PHYSICAL DEMANDS:
May spend extended periods performing outside work, subject to all weather conditions and extremes.
Periods of continuous walking, standing and occasional climbing. Periods requiring sustained uncomfortable physical positions.
Occasionally may require periods of strenuous physical exertion, requiring lifting, carrying, and positioning objects weighing 80 lbs., utilizing proper body mechanics and techniques.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Interested applicants should submit an application and resume in person or by mail, fax or email until Friday, June 23, 2017 to:
Kennebunk, Kennebunkport & Wells Water District
Attn: Cindy Rounds
P.O. Box 88
Kennebunk, ME 04043
Fax: (207) 985-3102
The Kennebunk, Kennebunkport & Wells Water District is an Equal Opportunity Employer.