From the Wells Police Department:

“There have been reports from surrounding agencies of two male subject’s claiming to be from the “Water District” approaching homeowners and requesting access to the kitchen. In one instance a diamond ring was stolen. The subjects left in a black SUV.

To our knowledge this has not occurred in Wells yet. If you are approached by these subjects please call us at 207-646-9354.”


From Ogunquit Police Department:

“At approximately 4pm today (08/31/2017), a Hispanic Male, 40-50 YOA, 5’8” tall with a medium build wearing a ball cap and a dirty white t-shirt with a than stripe and no teeth approached an elderly female on Agamenticus Rd in Ogunquit, requesting access to the kitchen, stating he was from the Water District and needed to check the pipes.

While suspect one distracted the resident, a second Hispanic male also 40-50 YOA, approximately 5”8’ tall with a heavy build also wearing a dirty gray t-shirt and a ball cap entered victim’s bedroom and stole jewelry.

Upon questioning by victim, Suspects fled in a midsized black SUV unknown plate with the rear hatch open. Last seen heading towards RT1.

If anyone had someone claiming to be from the water department recently visit them or has surveillance cameras in the Agamenticus Rd area please call 207-646-9362 or come to the PD.”

While we are currently out canvasing neighborhoods to perform water meter upgrades in the area, please be advised that ALL of our employees will be in clearly marked vehicles and carry photo identification. We do NOT have any black vehicles in our fleet. If there is ever any doubt as to the identity of the individual(s) asking for access to your property, please do not hesitate to contact us at 207-985-3385 for verification prior to letting them in. When our crew comes in for lunch we will add photos of what our vehicles will look like.


***Information On Chloramines***

UPDATE 4/17/2017: The District began the reintroduction of chloramines as a means of secondary disinfection to its water supply. The start-up is coordinated with the beginning of the District’s spring flushing program, which also began today. This coordination will help ensure an efficient system-wide conversion to chloramines. Customers nearest the Branch Brook Filtration Plant and in particular those from downtown Kennebunk and southerly into Wells should notice a reduction in chlorine taste and odor within a day or two. Most customers should notice the difference within a week or two. Any questions should be referred to the Filtration Plant, at 207-985-2362.



As recently announced in a WRITTEN NOTICE that was mailed to all of our customers, we will soon be changing our final step of water disinfection from the use of free chlorine to a combined form of chlorine, called chloramine.  More specifically, the type of chloramine we will be utilizing is monochloramine.  This method of water disinfection has been in use throughout the United States and the world for about 100 years.  The written notice provided some information as to the reasons for the change and some answers to several frequently asked questions.


As stated in the notice, the primary reasons to return to the practice of using chloramines are to reduce the formation of disinfection by-products and to make our water compatible with that of our neighboring interconnected utilities. Along that line, it should be noted that along southern coastal Maine from York to Portland, we are the only water utility that does not utilize chloramination.  Also, currently over 300,000 Maine residents are being served by water utilities that chloraminate, including Portland Water District (since 1938), Auburn Water District, Bangor Water District, Bath Water District, Brewer Water District, Maine Water Co. Biddeford & Saco Division, Lewiston Water Department, York Water District and eleven other water utilities.


In addition to the above, we feel that disinfecting our water with monochloramines will provide our customers with a safer and more aesthetically pleasing water than if we were to continue to disinfect it with free chlorine. In order to provide additional information for those who are more interested in the topic, we offer the following:


Environmental Protection Agency

Centers for Disease Control and Prevention

Massachusetts Water Resources Authority

Municipal Authority of Westmoreland County

San Francisco Water


Business Office Closed 9/22 Starting At 11:30am

The KK&W business office will be closed starting at 11:30am this coming Friday, September 22nd for our annual employee appreciation event. If you have a water related emergency during this time period, please contact our water treatment plant at 207-985-2362.

Closed September 4th for Labor Day

Our business office will be closed on Monday, September 4th for Labor Day. We will reopen for normal business hours on Tuesday, September 5th. If you have a water related emergency during this time period, please contact our treatment plant at 207-985-2362.