OFFICE CLOSED JULY 3RD

The KK&W business office will be closed on Friday, July 3rd for Independence Day.  If you have a water-related emergency during this time period, please contact our treatment plant at 207-985-2362.

6/18/20 Notice on Chlorine Smell in Drinking Water

Note to KKW customers:

 

Date 6/18/20

 

Over the last couple of days some of you have expressed concerns regarding aesthetic water quality (taste and odor issues). With the increasing demand for water throughout the service area, this is the time of year we activate additional groundwater sources and even occasionally acquire water from our neighboring utilities. This initial blending of water from different sources and directions can mean slightly different disinfection levels that can cause a taste you may not be accustom to, especially for those with very acute senses. We sincerely apologize for any aesthetic water quality issues you may have experienced and want you to assure you that things should normalize within a few days. Please continue to contact us should you have any questions or concerns about your drinking water.

 

William L Snyder
Treatment Plant Manager

***COVID-19 UPDATES***

5/26/2020: Effective Wednesday, May 27th we will resume our normal business office hours of 8:00am – 4:30pm on the phones. Our office will continue to remain closed to in-person visits until further notice. We hope that this return to normal business hours will help us to better serve the needs of our customers as our community begins to reopen for the season.

 

4/28/2020: Governor Mills has extended the stay-at-home order for Maine through May 31st and outlined a gradual reopening of the state. Please see below for the full text of this order. For specific questions regarding this order or local ordinances, we ask that you please contact state or town officials for clarification.

 

MAINE STAY SAFER AT HOME ORDER

 

4/2/2020: In response to a number of inquiries from our seasonal customers and businesses, there have been a number of mandates issued both on the state and town levels. Please see the links below for specific mandates that could impact you. Also, at this time we are aware that Wells, York, and Kennebunk have closed all beaches while Ogunquit has closed all beaches, the Marginal Way, and the parking lots that service them.

 

MAINE STAY HEALTHY AT HOME MANDATE

 

WELLS TEMPORARILY LIMITING TEMPORARY AND SEASONAL ACCOMMODATIONS

 

3/20/2020: In an effort to mitigate exposure and ensure business continuity, KKW will be dividing our customer service department into 2 separate teams. Because of this, we will need to reduce our hours slightly. Our customer service lines will now be open for calls from 9:00am – 3:00pm, Monday – Friday. Thank you again to all of our great customers for your patience and understanding during this time. We are taking every step to ensure that when you turn on the tap, we will be there.

 

3/18/2020: The March 25, 2020 meeting of the Board of Trustees has been cancelled. The District is following recommendations from the State and Federal Centers for Disease Control and Prevention (CDC) as well as Homeland Security in dealing with COVID-19. The April 29, 2020 meeting may be held remotely. The District is currently setting up the software to enable remote meetings, and the State Legislature just approved guidelines for meetings to comply with the Freedom of Access Act (FOAA part G).

 

3/16/2020:***OFFICE CLOSED*** – KKW will be closing our office to foot traffic until further notice. We will still be in the office manning the phones and are able to answer any questions you may have or process payments remotely. If you must stop by our office, please call ahead to schedule a time. Our meter shop will remain open for plumbers and property owners in need of meters to turn on for the season and we are still scheduling service calls. Thank you for your patience and understanding during this time.

 

3/11/2020: While Daisy loves greeting our customers in person, in light of recent concerns with COVID-19, KKW is taking the stance of practicing “social distancing.” What does this mean? We simply ask that if you are not feeling well, that you contact us first via phone or email with any questions or concerns you may have. 99% of our office visits can be handled remotely. Want to drop off a payment? EFT payments using your checking account information can be made free of charge through our website or by calling our customer service lines. There is no fee for EFT payments, only for debit or credit card transactions. Need to connect a new service? We can send or receive new service applications via email or fax. Still want to say hi to Daisy? We will happily email or text you a photo 🙂 While we certainly don’t want to be alarmists, we want to practice some common sense during this time. We thank you for your understanding.

OFFICE CLOSED 5/25/20 FOR MEMORIAL DAY

OFFICE CLOSED MAY 25, 2020

 
The KK&W business office will be closed on Monday, May 25th for Memorial Day. If you have a water-related emergency during this time period, please contact our treatment plant at 207-985-2362.
SPRING 2020 FLUSHING UPDATES

4/29/20: After a delay due to the COVID-19 pandemic, we will begin our Spring flushing on Monday, May 4th.

 

4/1/20: Due to the COVID-19 pandemic, we will be delaying the start of our Spring flushing. Please stay tuned here for updates on when this will commence.

 

3/20/20: Spring is in the air and what does that mean? Flushing season We are tentatively scheduled to begin flushing on April 6th, starting in Ogunquit and working our way North. Stayed tuned here and on Facebook for any updates or potential COVID-19 related delays.

NEW EMPLOYMENT OPPORTUNITY!

Facilities Technician I

 

Kennebunk, Kennebunkport & Wells Water District

 

The Kennebunk, Kennebunkport & Wells Water District is currently seeking an energetic, diversified and team-oriented individual to learn and perform a variety of general construction and maintenance duties as required for the District’s entire set of physical facilities. The successful candidate will also assist with the repair and installation of HVAC, mechanical and electrical systems at the District’s water treatment and production facilities, water pumping stations and water storage infrastructure. Candidates should possess a demonstrated ability to analyze and solve problems and to work well alone or in a team-oriented environment. Candidates must possess a valid Class C Maine driver’s license with the ability to obtain a Maine Class B CDL driver’s license within two years. Candidates will also be required to pass the necessary exams to obtain Class IV Water Supply System Operator’s license within 30 months from date of hire. A copy of the job description can be found at kkw.org (Latest News, Employment Opportunity).

 

***CLICK HERE FOR FULL JOB DESCRIPTION***

 

The Water District is an equal opportunity employer and offers a competitive compensation and benefits package with opportunities for growth and advancement.

 

Submission deadline is Thursday, April 16, 2020

 

Interested applicants should forward a resume with a letter of interest in person, by mail, or email to:

 

Cindy Rounds
Kennebunk, Kennebunkport & Wells Water District
92 Main Street
P.O. Box 88
Kennebunk, Maine 04043
Fax: (207) 985-3102
Email: crounds@kkw.org